Step 2) Click on the Sign Out option to sign out from your current account. Step 1) Open up the Microsft Photos application and click on the profile icon on the top right. Users have reported that reconnect Microsoft account to photos can fix the issue. Therefore you will have to Sign out and connect again. You can face an issue if your Microsoft account is not connected to Photos, or due to some bug, it shows connected but not actually connected. Method 3: Reconnect your Microsoft Account to photos. Step 3) Open up the Microsoft Photos application page on Windows Store, it will show you Reinstall option if there is not an update, click on it and fix the application to prevent crashes. Step 2) You can go to the installed application and search for Microsoft Photos, or you can type Microsoft Photos in the Search box to find it.
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